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We’re a curated sourcing service—meaning many items are ordered specifically for you from brand sites or trusted stores. This policy explains what can be returned and how we handle issues.
Items sourced specifically on request may be considered special orders. Special orders are generally non-refundable unless the item arrives damaged, incorrect, or materially different from what was confirmed with you before purchase.
If your item arrives damaged, defective, or incorrect, contact us as soon as possible with photos and your order number. We’ll confirm the issue and provide next steps.
Reach out via our Contact page and include your order number and the reason for the return. We’ll respond with the return steps and any required confirmation.
Last updated: 3/13/2026